FAQ — Highland Dental Lab

Question 1

What are your standard turnaround times?

Accepted Answer

Standard turnaround for most crown and bridge cases is 10 business days from receipt of the case.

Question 2

How do I ship cases to your lab?

Accepted Answer

Download our Shipping Labels PDF from the homepage or footer. We recommend using a tracked carrier. Cases should be securely packaged with the completed Rx slip included.

Question 3

Do you offer same-day or rush services?

Accepted Answer

We do not offer same-day service except for custom shades. Rush services for other case types are not available.

Question 4

What shipping carriers do you accept?

Accepted Answer

We accept cases shipped via UPS, FedEx, and USPS. Our lab address is 1700 Ups Drive, Louisville, KY 40223.

Frequently Asked Questions

Shipping and turnaround times

Turn Around times

Still have questions?

Frequently Asked Questions

Shipping and turnaround times

What are your standard turnaround times?

How do I ship cases to your lab?

Do you offer same-day or rush services?

What shipping carriers do you accept?

Turn Around times

Zirconia crowns and bridges

PFM (Porcelain Fused to Metal)

Full cast metal

Implant restorations

Still have questions?